Crystal Audio

Crystal Audio

Awarded products
Excellent value for money
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The Crystal Acoustics website sells and ships products within:

  • The continental United States (No shipments can be made to APO or FPO addresses, United States territories, or addresses outside the United States)

  • The UK

  • Countries in the EU

No shipments can be made to P.O Box addresses. 

 

Crystal Acoustics offers standard ground three to seven day shipping (depending on the destination).

 

Delivery of large sized orders may at times be handled and shipped on a disposable pallet.

 

Shipping

Shipment processing does not begin until we receive full payment or a full authorization. We try to dispatch shipments within 3 days of the receipt of the order. Business days are Monday through Friday, excluding federal holidays. 

 

Important: acceptance of delivery

Please make sure all products are received in good condition before you accept delivery and sign the delivery bill. All risks pass to the Customer upon delivery of goods. Any claims regarding damaged goods must be established with the transport company directly by the recipient.

 

Claims

Any claims regarding shipping, billing, pricing errors or defective items must be reported within seven days of receipt of shipment. Every attempt will be made to notify you of any delays due to stock shortages via e-mail or phone.

 

The customer is responsible for all freight charges for unaccepted or refused delivery of shipments and will receive less than full refund.